You can use your coupon codes on your order by entering them in "Discount Code" field on the "Checkout" page.

-There might be minimum & maximum number of products or minimum & maximum basket amount requirements within the scope of the campaign.

-Coupon codes can be used with product discounts but cannot be merged with Bundled Products and Buy More Pay Less campaign.

-Godiva reserves the right to change the scope, conditions and duration of the campaign.

We're delighted to offer you a choice of delivery services to make your chocolate experience even more convenient. Choose the option that best suits your needs at checkout!

1. Standard Home Delivery (£5.95): Orders placed before 1pm (UK time) on Monday, Tuesday, Wednesday, or Thursday will be shipped the same day for arrival the next day (excluding bank holidays and high season).Orders placed after 1pm will be shipped the next possible business day (excluding weekends and bank holidays).Orders placed on Friday before 12pm will arrive on the following Monday.
2. DHL Next Day Delivery (£5.95): Orders placed before 1pm (UK time) on Monday, Tuesday, Wednesday, or Thursday will be shipped the same day for arrival the next day (excluding bank holidays and high season). Orders placed after 1pm will be shipped the next possible business day (excluding weekends and bank holidays). Orders placed on Friday before 12pm will arrive on the following Monday.
3. DPD Pick Up Delivery (£4.95): Not going to be home? Worried about missing your delivery? Choose our DPD Pick Up option! At the checkout, select the pickup option and choose a nearby DPD Pickup Point from thousands nationwide. You'll receive your DPD Pickup Pass via email when your order is ready to be collected. Please bring this pass with you when you collect your order. The opening hours of the selected DPD Pickup Point will be displayed at the time of selection and also in your pickup email.

Free Delivery Offer:

• Enjoy FREE DELIVERY on all orders of £65 or over.

Important Notes:

• We do not currently deliver on weekends and UK bank holidays.
• GodivaChocolates.co.uk currently ships to UK addresses only.

Godiva UK is not responsible if the wrong delivery address is given and the package is delivered to the wrong and/or unknown recipient.

Yes. You can add a personal touch to all gifts. You will be able to add your personal gift message on the cart page or cart drawer when you clicked the cart logo. Your personal gift message can be up to 200 characters.

There are a few reasons an order can be returned to sender but most often it is due to an incorrect address. Please get in touch with Godiva UK through our customer center if you receive information regarding your parcel being returned to sender.

Your satisfaction is our top priority, and we want to ensure that your shopping experience with us is as smooth and enjoyable as possible.

With the recent system update, we've made some changes to our order management process, and we want to provide you with clear guidelines on how we handle order modifications and any issues that may arise. Please take a moment to familiarize yourself with our updated policies:

Order Modification: Unfortunately, as of the recent system update, we are unable to create manual orders.

Missing Items: In the event that a customer faces an issue with their order due to missing items, we will take the following steps:

-We will promptly refund the amount for the missing items.

-Additionally, we will provide the customer with a 15% discount coupon as a gesture of goodwill.

-Customers can easily contact our customer service team for assistance with this issue.

Product Changes: If a customer wishes to change a product within their order, they should follow these steps:

-Contact our customer service team for assistance.

-We recommend cancelling the existing order.

-Create a new order with the desired changes to the products.

Because of the delicate nature of GODIVA chocolates, we don’t risk shipping them outside the UK. But our products are available around the world, please visit www.godiva.com for the US, www.godivachocolates.eu for Europe, www.godiva.cn for China and www.godiva.com.tr for Turkey.

You can always get in contact with the Customer Service for receiving invoice of your order. We don't send an invoice within the order while delivering it.

The perfect GODIVA experience is always our priority. Our deliveries are fullfilled with temparature controlled packaging during hot weather conditions.

If you have a dairy allergy, it’s best you don’t consume GODIVA products.

The most common allergies are to peanuts, tree nuts (almonds, hazelnuts, walnuts, macadamias), milk, soy lecithin, and gluten. Although the evidence is slim, some people may be allergic to chocolate itself. People who should not eat Godiva Chocolates include: Anyone with a nut allergy since the nut oils transfer from mold to mold. Anyone who believes he or she is allergic to chocolate.

Due to the wide range of world-class ingredients that go into all our beautifully crafted chocolates, all our products may contain traces of nuts and/or peanuts. If you have a nut allergy, it’s recommended you don’t consume GODIVA chocolate.

Sure, it is possible to be allergic to chocolate, but true chocolate allergies are very rare. It's much more likely someone will be allergic to an ingredient in a chocolate product. The Eight Most Common Food Allergies: Milk, eggs, peanuts, tree nuts, soy, wheat, fish, shellfish. Source: FAAN (Food Allergy and Anaphylaxis Network)

On the contrary, it has a beneficial effect on cholesterolemy. Indeed, after assimilation, cocoa produces 72% unsaturated fatty acids, which reduce cholesterol levels and clean the arteries. And it contains only 20% saturated fatty acids which have the opposite effect. The amount of cholesterol in dark chocolate is negligible. In milk chocolate, it varies from 15 to 18 mg per 100 g which is insignificant. But of course we are talking only of chocolate whose fat content is 100% cocoa butter, like Godiva chocolate.

The liver, contrary to popular opinion, is not involved in indigestion. It is a de-intoxication point for substances which damage the organism, notably venous fungus, alcohol and certain drugs. When too many fatty foods are consumed it is in fact the stomach and the digestive tract which are affected. Chocolate is often blamed when it has been consumed at the end of an unbalanced meal. At Christmas and Easter, for example, indigestion is actually caused by increased fat intake (foie gras, sauces, cakes etc.).

Yes and so chocolate is beneficial currently, at a time when our daily magnesium requirement, which we need for good neuro-muscular function, is barely covered by our food intake.

All Godiva chocolates are vegetarian.

As we work with so many different ingredients, we can’t guarantee our products don’t contain any gluten. If you have a gluten allergy, it’s best you don’t consume GODIVA chocolate.

Most of our carefully considered chocolates and other GODIVA products are dairy based. Because of this, none of them are vegan friendly.

All Godiva products made in Belgium are halal certificated as indicated by the logo. This certification is done by an HFCE (Halal Food Council of Europe) auditor. In consequence, they do not contain alcohol, pork or pork derivatives. You can find more about our halal chocolate products here.

This certification is done by the Orthodox Union after the visit and control of an accredited Rabbi. Currently, only a part of our products are kosher certificated, however, we are working to extend the kosher certification to all our products and assortment made in Belgium. Please find the list of our kosher products enclosed. You can also find out more about our Kosher Godiva products here.

Chocolate does not often have a ‘use by date’ as it does not contain any bacteria that could make it go ‘bad’. This being said, if the chocolate you’re eating does have a use by date on, we recommend contacting the particular provider to make sure that it is safe to eat past that date.

Yes, chocolate does contain caffeine but only in small amounts. This also differs in different brands, the type of chocolate and where the cacao beans are sourced. This being said, however, you don’t have to worry about the caffeine in chocolate harbouring the same effects of your morning cup of coffee. You would have to eat quite a lot of chocolate for it to have a similar effect as coffee, so it is best not to worry about your caffeine intake when enjoying a Godiva treat.

White chocolate is always up for debate as to whether it is really chocolate. This is because white chocolate is often made with a blend of cocoa butter, sugar, cream and vanilla. Although it is made from the same cocoa bean as milk and dark chocolate, it contains no cocoa solids, meaning there is a lot of speculation as to whether it is actually chocolate.

Chocolate can be melted in different ways, whether that's on the stove or in the microwave. However, we’re going to tell you how to melt it on a stove. 

Read the instructions below: 

1. First, get your chocolate of choice. We try not to be biased, but we do recommend a Godiva chocolate bar. Break it up and put it into a heat safe bowl that is the right size to fit on top of a pan.
2. Take your pan and fill it up with water, then pop it on the stove and bring it to a very light simmer. 
3. Place your bowl of chocolate on top of the pan, but make sure that the pan is not touching the water. 
4. Gently melt your chocolate to your desired consistency, stirring continuously and being careful not to burn it.
5. Use your melted chocolate however you desire. Why not try out a delicious chocolate strawberries recipe? 

Here at GODIVA, we’re total perfectionists and it shows. However, if you do have an issue with your order, please contact us within legal period. If it’s our mistake, we’ll be sure to have a solution as soon as humanly possible. However, we’re not responsible for faults resulting from environmental factors outside of our control.

We are as passionate about customer satisfaction as we are about making chocolate. We hold ourselves to the highest standards…so you can, too. Your order is guaranteed to arrive in perfect condition, no matter the weather, containing the elegant packaging and quality chocolate customers expect from Godiva Chocolates UK. If, for any reason, you are not completely satisfied, simply contact us within 14 days of receiving your parcel to return your order for a prompt replacement, refund, or exchange.

To bring your chocolates back to ideal melt in your mouth temperature, keep them in plastic bags until the entire package comes to room temperature. This will take approximately two hours if stored in the refrigerator, and six hours if stored in the freezer.

There’s nothing like discovering a new rich piece of chocolate artistry. And, although we do not ship samples, our dedicated GODIVA stores frequently offer new treats and samples for you to savour.

We couldn’t be more excited to help make your day even more wonderful. You can browse our selection of wedding chocolates online or you can always contact us with your details and a dedicated staff member will be in touch.