Delivery Information

We’re offering FREE NEXT DAY DELIVERY on all orders of £30 or over.

Please note we do not currently deliver at weekends and UK bank holidays. 

In time for Christmas

Due to high volumes; some deliveries might be delayed.

To receive your chocolates in time, last order date for Christmas: Before 6pm on 20.12.20

Next Day Delivery

Orders placed before 1pm (UK time) on Monday, Tuesday, Wednesday or Thursday, your order will be shipped the same day for arrival the next day (excluding bank holidays). If you place your order after 1pm, your order will ship the next possible business day. Orders placed on a Friday before 12pm (please note 12pm cut-off, not 1pm as per Monday - Thursday) will arrive on the following Monday.

Next Day Delivery is charged at £4.95 (available before 1pm Monday - Thursday)  currently ships to UK addresses only.
For delivery to China, US, Japan, Hong Kong, Turkey or the Rest of Europe, please visit for the US, for Europe, for China and  for Turkey.

Returns Information

We are as passionate about customer satisfaction as we are about making chocolate. We hold ourselves to the highest standards…so you can, too. Your order is guaranteed to arrive in perfect condition, no matter the weather, containing the elegant packaging and quality chocolate customers expect from Godiva Chocolates UK. If, for any reason, you are not completely satisfied, simply contact us within 14 days of receiving your parcel to return your order for a prompt replacement, refund, or exchange.  

Returns Address:

Online Customer Returns - Godiva UK

Unit 12 Brook Industrial Estate

Bullsbrook Road 

UB4 0JZ Hayes

For any further information on shipping or returns then please do not hesitate to contact our customer services at